Terms and Condtions

for your purchase from Riverbend Nursery

Prices All plants will be invoiced at the price in effect of the date of pickup or delivery. This price list is for wholesale customers only, and cancels all previous price lists. Prices are FOB our nursery in Riner, VA. Taxes are extra as applicable, unless an appropriate tax exemption form is provided by the customer. Payment Credit terms are offered on a pre-approved basis only. Customers without a credit account are required to pay C.O.D. For your convenience, we do accept MasterCard and Visa. If you wish to open a credit account, please submit an application form allowing a minimum of two weeks for approval. Past Due Accounts (over 30 days) will be charged a service charge of 2% (24% per annum). Charge accounts 60 days past due will be revoked. There will be a $25.00 fee for each returned check. Cancellation and Returns Cancelled or uncollected orders will be charged accordingly. Cancelled prior to being pulled - no penalty. Cancelled after the order is pulled - a 25% restocking fee will be charged. Cancelled at time of delivery - a 25% restocking fee and full invoice freight on orders returned without good cause. Every effort is taken to ensure that all delivered plants are of ordered quality. If any plants are deemed to be sub-standard or damaged, they should be refused at the time of delivery or pickup. If a quality problem comes to light after delivery, please contact your Area Manager or the Sales Office immediately. Any damage or shortage should be acknowledged at the time of pickup or delivery. Any claim for damaged or shorted material must be made within 5 days of receiving the order. Guarantee and Claims We guarantee all plants to be healthy and true to name when shipped. Our liability will not exceed the original purchase price. No claims allowed unless reported in writing within 5 days from delivery date.
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